What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    ACTION REQUIRED: Your email address is in our BOUNCE LIST

    Asked by Łukasz Sokołowski on October 23, 2013 at 05:09 AM

    One of our workers has got an "ACTION REQUIRED: Your email address is in our BOUNCE LIST" message.

    Domain: xtech.pl


    What could be the reason?

    Cuould you please remove our addresses from the list?




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    JotForm Support

    Answered by ashwin_d on October 23, 2013 at 05:34 AM

    Hello Lukasz,

    Please let us know what is your JotForm username or the email address your used to create your JotForm account. I am unable to find any details with your email address "ls@xtech.pl".

    We cannot use your domain name to make a wildcard search to check if any email address is in our bounce list. 

    Do share your username/email address for us to be able to remove the email address from the bounce list.

    Thank you!