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    If i have a email field on a form and a fixed email , how do i setup notification to send to both emails?

    Asked by yellowbmr on May 31, 2011 at 03:42 PM

    I have a fixed email of (info@mycompany.com)

    and also a field on the form (person_submitting_form@theircompany.com)

    and like to set it up so that after clicking submit, both emails get a copy of the form.

     

    I set up a notification and used info@mycompany.com, {person_submitting_form@theircompany.com}

    but that did not work.

    I setup a 2nd notification, splitting both emails into separate notification, that did not work.

    How is this possible?

     

    thanks a lot.

    fyi, i have removed my 2nd notification of person_submitting_form@theircompany.com so that form can be submitted to info@mycompany.com

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    JotForm Support

    Answered by NeilVicente on May 31, 2011 at 03:54 PM

    Hello there,

    The email alert that should be used for the person submitting the form is called an Auto-responder. It allows you to choose the field value filled by the submitter as the receipient.

    If you have a field named "Email: ______" , you can configure it so that the information entered by the user in that field will be  used as the receipient email address.

    In your case, what you need to set up is a notification email and an autoresponder email. Notification is for you, and the autoresponder for the person submitting the form.

    To learn more about autoresponders, please visit this user guide. Let me know if there's anything else you'd like to ask.


    Neil