What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    (bug) Facebook App - not working

    Asked by abbateh on October 23, 2013 at 09:14 AM


    trying to use that and it adds the app but when I go to configure it, it just first says select only one form from jot api, I click that, it pops up a blank box, i hit the X on that to close that pop up then it just says loading forms please wait and never moves forward.

    am I doing something wrong? bug? other?



    app JotForm please wait select
  • Profile Image

    Answered by abbateh on October 23, 2013 at 09:26 AM

    i figured out the white box was not showing insecure content so I let my browser show it and i see the login box now, I try my login and it keeps just popping back to asking for the user/pass combo.  I know for sure I am entering the user/pass combo correctly.  is your app broken right now?

  • Profile Image
    JotForm Support

    Answered by guilledutra on October 23, 2013 at 10:37 AM


    http://apps.jotform.com/app/add_form_to_your_facebook_fan_page still in development  phase and it is not working fine yet, anyways I'm going to forward this issue to our development team, as soon as we get news about its status  we will let you know.


  • Profile Image

    Answered by blumed on October 23, 2013 at 10:45 AM

    Thanks!  Definetly needs some work but I did manage to get it going using the firefox browser and figuring out how to allow mixed content.  Using chrome, safari, and IE I could not get it working.

  • Profile Image
    JotForm Support

    Answered by steve on September 16, 2014 at 02:48 PM


    I just tested the Facebook app, and it works as expected now. We apologize for the inconvenience.