What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by ten12design on October 23, 2013 at 09:40 AM

    Trying to find the best way to protect ourselves. Which should we use a check box or the electronic signature option in the panel?

    Page URL:

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    JotForm Support

    Answered by ardy0689 on October 23, 2013 at 10:14 AM

    Hello. It really depends on your current goal of the form.

    For instance, "Electronic Signature" field tool is best used for sensitive data or legal online form documents. It can also be used as a requirement on a Payment forms or Booking Forms.

    However, I can not understand your concern about the check box. Check box has many uses. You can use it to make the submitter tick the Agreement or Agree first to your Terms and Conditions before submitting while he can not submit the form if he does not tick the Agree check box.

    There is another one that you may use to protect your forms from automated spamming. You may use our Captcha Field Tool as stated on number 3 on the below image.


    A better understanding of the purpose of your form would help us give you a better suggestion. If you need further help, feel free to post your concerns here on the forum. Thanks

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    Answered by ten12design on October 23, 2013 at 10:54 AM
    The only way I can explain it would be like this.
    A member fills out the form and then selects the Terms check box but I
    don't see a way that we can see that they approved by checking the box .
    just shows this when we get an email.
    *Question* *Answer* Full NameFrank Pereira E-mail ten12design@gmail.com I
    Agree To The Terms & Conditions Click here for Terms &
    Agreement Phone
    Number (401) 479-9818
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    JotForm Support

    Answered by ardy0689 on October 23, 2013 at 11:38 AM

    I see. Thanks for explaining this further.

    The only time it will show the "Terms message" is IF they checked or ticked this. If they have not checked this, the terms message will not show in your email notification. If it does not show in your email, it is a proof that they don't agree with your Terms and Conditions.

    This is an example notification if they have not ticked the Terms and Conditions checkbox


    This is an example of the notification if they tick the check box and agrees with it


    It is a good habit if you make your check box as "Required". They will be forced to check that box


    Another work around is using "Conditions" to hide the submit button if should in case they have not checked the box.

    1. Click "Setup & Embed"
    2. Click "Conditions"
    3. Choose "Show/Hide a form field" and click Next
    4. Set the following settings it will depend on your labels.


    As for the E-Signature it will be the same concept as the checkbox it will appear as blank on your email notification if should in case they did not sign to agree.


    Please let us know if this meets your requirements.

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    Answered by ten12design on October 23, 2013 at 11:40 AM
    great thanks.
  • Profile Image
    JotForm Support

    Answered by ardy0689 on October 23, 2013 at 11:58 AM

    You are welcome. Feel free to post your future concerns anytime here in the forum. Thanks

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    Answered by ten12design on June 12, 2014 at 11:01 AM
    I'd like to add you to my professional network on LinkedIn.
    - Frank
    Frank Pereira
    Freelance Graphic Designer at Ten12 Design
    Providence, Rhode Island Area
    Confirm that you know Frank Pereira:
    You are receiving Invitation to Connect emails. Click to unsubscribe:
    (c) 2012 LinkedIn Corporation. 2029 Stierlin Ct, Mountain View, CA 94043, USA.