My forms wont load from my PC.

  • davindacm
    Asked on January 15, 2021 at 6:07 PM

    My forms wont load from my PC.

    I can access them fine on the mobile app.

  • Rehan Support Team Lead
    Replied on January 16, 2021 at 1:52 AM

    Greetings,

    Your forms are working as expected. The link you shared is functioning normally as well.

    1610779887 60028cef94e26  Screenshot 10

    Do you have your form embedded on a website? If yes then please provide the page URL.

    Looking forward to hearing from you.

    Thanks.

  • davindacm
    Replied on January 16, 2021 at 2:33 PM
    No they are not on a website.   They do not load any more on my PC.  It just goes to a big white screen.  Worked 2 days ago when I set them up.  Works if I load in my mobile app.   But nothing on my pc.   Could something in my settings be blocking them?
    ...
  • VincentJay
    Replied on January 16, 2021 at 6:16 PM

    Hi,

    I cleared your form cache on our server. For testing purposes only, please try opening your account and form using a different internet browser and see if that will fix the issue.

    I also cloned the form and it is working fine on my end. Let us know how it goes. Thank you!