What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to downgrade my premium subscription.

    Asked by UltrasAgron on October 23, 2013 at 06:09 PM

    Hi, I want to cancel my Premium Account because I dont use it. I try but I cant. How can I cancel it ?

    Text me at bugrasercanseker@gmail.com



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    Answered by khrisell on October 23, 2013 at 06:38 PM


    In order to stop the automatic charges from Paypal, please follow these steps

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button.

    have set your account back to free. 

    Feel free to contact us anytime if you need further assistance.

    Thank you for using JotForm.