What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am trying to change my payment option.

    Asked by sbjt2005 on October 24, 2013 at 12:16 AM

    I am trying to change my payment option and when I to change the method type it just went to a blank screen.  Please let me know what I need to do. 

    payment option
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    JotForm Support

    Answered by EltonCris on October 24, 2013 at 03:56 AM

    Hi there!

    I just checked it from here and it seems to be fine. Do you have any other browsers to check on? Or please try to clear your browsers cache or reset its settings and try it again.

    Simply click on Change Credit Card button if you wish to change your payment method.

    Thanks for your continued patronage!

    Regards!