What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are our notifications only being sent to our default email address?

    Asked by cavacincinnati on October 24, 2013 at 08:19 AM

    We have set up individual forms to notifiy specific email addresses, but they all seem to be defaulting to one - cava@cincycava.org. It used to work just fine. What has changed?

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    JotForm Support

    Answered by guilledutra on October 24, 2013 at 08:54 AM


    could you provide us the name of the forms which you are having this issue, in order to make further investigations.


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    Answered by cavacincinnati on October 28, 2013 at 01:04 PM

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    Answered by EliezerN on October 28, 2013 at 01:27 PM


    Your last reply came out empty so we cannot see your question or comments Please resend it using this link so that we can give you the proper assistance: http://www.jotform.com/answers/283184-Why-are-our-notifications-only-being-sent-to-our-default-email-address#2