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    Mailchimp Integration Issue

    Asked by kpl_39 on October 24, 2013 at 09:01 AM


    I am trying to integrate one of my jot forms to a new list on mailchimp. I go to the form, click integrations, go to mailchimp integrations, enter the new lists api key, BUT when I get to the next page it won't allow me to switch the name of the list that the form is supposed to integrate to. The form was originally directed to a list called "website signups", but now I want it to go to "Facebook registration", but it won't let me swtch from the original, I can't click it. 


    If you understand my problem any help would be appreciated. 


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    Answered by KadeJM on October 24, 2013 at 10:19 AM

    I looked at your Form on your Account and I could see for this Integration the Field is Greyed out. I think that this has happened because it has locked itself to that particular list in MailChimp which is normal.

    To fix this problem you will need to go back into your Form's MailChimp Integration but this time " Remove " the Integration first. This will delete everything to unlock the list so that you can go back into it again and Connect it to your MailChimp Account using the API Key you are trying to use. After that you should be able to continue and pick the MC List which you were trying to change it to.