Question re downtime

  • Profile Image
    Asked on June 16, 2010 at 05:30 PM

    Hi.  I'm only fairly new to Jotform - having only had it up and running for the last 10 days or so. But since I've been using it on our website, it's now been down twice for a substantial period of time - once yesterday and once on Sunday.

     

    Can you please advise whether this is something that happens regularly? 

     

    Thanks

  • Profile Image
    aytekin
    Answered on June 17, 2010 at 05:48 AM
    We did not have any downtime on Sunday or any other time during the last 6 months. Our service is usually very robust and since we have load balanced architecture downtime is not something that happens easily or ofter.

    We have been down yesterday though. I just posted the details about it on the blog:
    http://www.jotform.com/blog/5-Massive-Distributed-Denial-of-Service-Attack-on-JotForm

    Thanks for your patience with us during this time.