What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to upgrade my account

    Asked by hotprintusa on October 24, 2013 at 12:46 PM

    I want to upgrade my account, system gave me an error, please help

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    Answered by EliezerN on October 24, 2013 at 02:09 PM

    Thanks for contacting us.

    If you are not able to updgrade from our PRICING page, try going to your Account page then choose the Billing tab from the left side menu, then Choose the Plan yo wish to upgrade to:

    You can also try by clicking the Upgrade Now button that appears in the MY FORMS page.:

    If you are still having problems to upgrade, don't hesitate to contact us.