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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot find login information

    Asked by August Schwartz on October 24, 2013 at 03:44 PM

    We have an account under a Whatsupmag.com email address however the login information was never passed on. Is there anyway you could find this?

    find email
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    JotForm Support

    Answered by ardy0689 on October 24, 2013 at 03:51 PM

    Hello can you please provide us the specific form links or atlease provide us the specific webpage link to where the forms are located so that we can trace it to our system. We will wait for your reply. Thanks

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    Answered by August Schwartz on October 24, 2013 at 04:03 PM
    http://form.jotform.us/form/21415593438153
    Thanks
    August Schwartz
    Director of New Media
    What's Up? Media
    929 West St., Suite 208A
    Annapolis, MD 21401
    410.267.9390 x119
    www.whatsupmag.com
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    JotForm Support

    Answered by ardy0689 on October 24, 2013 at 04:15 PM

    Upon checking with our system the form you have posted belongs to username whatsupmag2 using the registered email address mperkins@whatsupmag.com


    Do you have any email address that you would like to use in replacement for the current email address so that you can reset your password of this account by clicking the "Forgot Password?" link on the login popup or from our login page.

    This should send you an email for the reset instruction. Please reply with the email address that you would like to use. Thanks

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    Answered by August Schwartz on October 24, 2013 at 04:36 PM
    Yes could we please change it to aschwartz@whatsupmag.com
    August Schwartz
    Director of New Media
    What's Up? Media
    929 West St., Suite 208A
    Annapolis, MD 21401
    410.267.9390 x119
    www.whatsupmag.com
  • Profile Image
    JotForm Support

    Answered by ardy0689 on October 24, 2013 at 05:05 PM

    As per your request, the email address is now set to aschwartz@whatsupmag.com. Please go ahead and proceed in resetting your password by clicking the "Forgot Password?" as based on my previous post. It should email you the reset instructions. Thanks