What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Javascript Disabled = Invisible Form

    Asked by lbf on October 24, 2013 at 06:39 PM

    Hi, first of all I love the service. Jotform is great and has made my life a lot easier when it comes to coding forms. I was giving myself a real headache trying to learn it myself!

    I have the from embedded in my site. I was testing my site and the form works great - except when I disable Javascript the form is totally invisible. Obviously this is a big problem because my visitor will not be able to use the form at all. I know most people do have Javascript enabled but there are still people who don't, such as people viewing the site on mobiles, older browsers etc. Is there no backup if the visitor has Javascript disabled? Is there any way to even show a basic form if this is the case?

    Surely this is a big problem is the form just vanishes?

    Thanks,

    Dan

    javascript disabled JotForm problem site javascript js
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    JotForm Support

    Answered by Welvin on October 24, 2013 at 07:05 PM

    Hi Dan,

    Our form(s) are using Javascript Libraries so it is always required to run browser with Javascript Enabled. Without this settings, the form won't work and would cause to the issue mentioned.

    You could try using the source codes: How to Get Form Source Codes. But again, issues may occur and someone would not be able to submit the form.

    Thanks