What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Slow upload speed

    Asked by on June 17, 2010 at 03:08 AM
    Hi, The system is very slow. So when my web page loads the JotForm takes 15 - 20 seconds longer to load and hence my customers have already clicked off the page.
    Up load speed needs to be within 2 - 3 seconds or opportunities are lost!

    Please advise.
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    JotForm Founder

    Answered by aytekin on June 17, 2010 at 05:43 AM
    Unfortunately, our service is slower than usual right now because we are still under a massives DDoS attack. I just posted the details about it on the blog:
    http://www.jotform.com/blog/5-Massive-Distributed-Denial-of-Service-Attack-on-JotForm

    Thanks for your patience with us during this time.