What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change my user name?

    Asked by peschi76 on October 25, 2013 at 10:39 AM
    name User Name
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    Answered by jedcadorna on October 25, 2013 at 10:46 AM

    We can help you change your username. Just simply send us the username that you want then we will check if the username is available then we can go ahead and change it for you.

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    Answered by kemprichard on October 25, 2013 at 10:47 AM

    rkemp@naplesbuild.com 

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    Answered by jedcadorna on October 25, 2013 at 10:47 AM

    Please see the attached screenshot of how you can test the availability of the user name.

     

    Not available

     

    Available:

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    Answered by kemprichard on October 25, 2013 at 10:47 AM

    How will I know when this has been done?

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    Answered by jedcadorna on October 25, 2013 at 10:50 AM

    Please confirm again what username you like? We will inform you via this thread once the username has been changed. Is this the username that you want to change from kemprichard to rkemp? Please confirm

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    Answered by kemprichard on October 25, 2013 at 10:50 AM

    Are you going to change it or am I.  If so where do I go on your site to get to this screen

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    Answered by jedcadorna on October 25, 2013 at 10:51 AM

    I will be the one to change if for you. Just confirm from old username to the new username you want.

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    Answered by kemprichard on October 25, 2013 at 10:52 AM

    I thought my old user name was my old email address, rkemp@kubaconstruction.com.  Regardless, I would like it to now be rkemp@naplesbuild.com, with the same password as before.

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    Answered by kemprichard on October 25, 2013 at 10:57 AM

    Are you still there?

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    Answered by jedcadorna on October 25, 2013 at 10:58 AM

    Your email is your secondary username your username is kemprichard, If you want to change your email please see the attached screenshot on how you can change your email.

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    JotForm Support

    Answered by ashwin_d on October 25, 2013 at 11:07 AM

    Hello kemprichard,

    For some unknown reason, we have received an empty response from you. Please use the following URL to reply again:  http://www.jotform.com/answers/283745

    Thank you!