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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    images have disappeared

    Asked by JKSteele on June 01, 2011 at 09:42 AM

    i built my form a few weeks ago. It had several images as a part of the form. They are now all missing. What happened?

    Page URL:
    mottegacontract.com

  • Profile Image
    JotForm Founder

    Answered by aytekin on June 01, 2011 at 10:27 AM

    Do you know what was the last thing you did before this happened? Can you re-add the image and try to re-create this problem? Thanks!

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    Answered by JKSteele on June 01, 2011 at 10:35 AM

    I didn't DO anything. When I created my form a few weeks ago...It included about 50 images. It worked fine - I used it at a tradeshow - no problems...I then didn't use it for a week - looked at the site last night and noticed all images were gone. It is unlikely that this was something I did...and no - I don't particularly feel like uploading a boatload of images - eapecially if something on your end is causing them to randomly disappear.

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    JotForm Founder

    Answered by aytekin on June 01, 2011 at 10:52 AM

    I'm pretty sure it is not something you did. It is definitely a bug on our product. But we are trying to identify and re-create the bug, so that we can fix it. That's why I am asking. Thanks.