Can I disable the HIPAA Compliance for a particular form field?

  • Bailey_Jennifer
    Asked on January 21, 2021 at 11:30 AM

    We have a HIPPA compliant JotForms account. We'd like to implement a non-HIPPA form that has an email field. Is there a way to create an email field that is intentionally NOT HIPPA-compliant in a HIPPA account?

    Thanks!

    Jotform Thread 2840446 Screenshot
  • Kat JotForm Support
    Replied on January 21, 2021 at 1:26 PM

    Hi there,

    Happy to help!

    As you know, when your account is HIPAA-Compliant, all of the forms in your account automatically become HIPAA Compliant, and we cannot turn this off for a specific form.

    However, you can disable the PHI on the specific form fields by toggling it ON/OFF:

    1611253544 6009c72865868  Screenshot 10

    Guide for reference: How-to-set-PHI-fields-on-your-forms

    If you would like to create an entire form without HIPAA Compliance, you can certainly use a different account to create that form.

    I hope this helps! Please let us know if we can assist further.

  • Bailey_Jennifer
    Replied on January 21, 2021 at 1:48 PM

    Perfect, thanks so much!