Mailchimp integration trouble

  • Profile Image
    Asked on October 26, 2013 at 05:44 PM

    Dear Support my trouble is now with mailchimp.

    I have :

    - created a dedicated API key in MC

    - add the key

    - it opens a screen with a dropdown list of all my MC lists (which means the API key is working fine)

    - when I choose a list, it stay locked looking for information probably about merge fields

    I have never been able to go further.

    Is it possibly related to locale and languages management ?

    Thanks for your help and kind regards


    Form :

  • Profile Image
    Answered on October 26, 2013 at 07:14 PM


    I made a test just now and it seems to work just fine as expected. While we cannot reproduced the problem, would you mind clearing your browsers cache and cookies and try it again? You can also check it on other browser as this is most likely a browser issue.

    If the problem still persist after that, let us know so we can assist you further. Thanks!