What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission Limits - Free Account

    Asked by darva on October 27, 2013 at 08:59 AM

    Are you limited to 100 submissions FREE?

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    Answered by Cesar on October 27, 2013 at 10:20 AM

    Hello darva, 

    Free Account users are limited to 100 standard submissions, 10 payment submissions or 10 secured submissions.

    If any of these limits is reached. The forms on your account will become disabled and you wont be able to receive submissions until the submission reset takes place which is on the 1st of every month. When the reset takes place, you will have a new set of 100 available submissions for the month. 

    If you are reacheing the 100 submissions more often than not. I would suggest to start thinking on choosing on of our paid plans. The benefit of these plans is that you will have a lot more submissions available to work with. Thus allowing you to avoid having your forms disabled.

    If you do need further assistance, do let us know. Thank you.


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    Answered by macboddom on October 27, 2013 at 12:03 PM

    I use the paid plan just to be safe.  Nothing worse than not knowing if you missed someone!