What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cancel Account Subscription

    Asked by idri.malek on October 27, 2013 at 03:33 PM

    I want to cancel my acount, 


    Thank you

  • Profile Image

    Answered by Cesar on October 27, 2013 at 03:53 PM

    Hello Idri.Malek

    To cancel or downgrade your account, kindly perform the steps outlined below:

    Click on the Profile Icon at the top-right corner of the JotForm page and click on Account on the Menu
    Click on Billing on the left hand side menu, then select the Plan you would like to upgrade or downgrade to:

    This is a screenshot of the steps explained above:



    If you need further assistance do let us know. Thank you.