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CherylAsked on January 22, 2021 at 1:49 PM
i keep getting this message when trying to submit my form oops Cannot unserialize pendining submission. I am using my iPad
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Cecile JotForm SupportReplied on January 22, 2021 at 4:43 PM
Hello there,
Thank you for contacting support.
Could you please share to us the form link so that we could check it on our end?
We look forward to your reply.
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CherylReplied on January 22, 2021 at 7:22 PMHow do I share the form link?
Sent from my iPad
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Girish JotForm SupportReplied on January 23, 2021 at 3:21 AM
Could you please check if this is the form URL that you have been trying to submit:
https://hipaa.jotform.com/210193490828155
If yes, there looks to be a few errors on the form's condition page.
Could you reach out to the form owner to check and rectify those?
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CherylReplied on January 23, 2021 at 7:33 AMYes it is. I was trying to submit a hippa form for a COVID-19 vaccine
Sent from my iPad
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Girish JotForm SupportReplied on January 23, 2021 at 10:02 AM
When I cloned and tested that form, it submitted fine.
While filling the form, did you fill and submit in one go, OR did you click on Save and submit the form at a later time?
As mentioned in my last response, could you reach out to the form owner?
OR Please try submitting this form once more: https://hipaa.jotform.com/210193490828155