Not able to login to my account

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    Vishal 
    Asked on January 22, 2021 at 04:38 PM

    I am not able to login to my accounts (HIPAA):

    username: productprod@carecognitics.com

    username: productdev@carecognitics.com

    It is stating an invalid password (though I have not changed the password) and also it not sending me any reset instructions (even though I am selecting forgot password and entering my email id). Please help as I have production forms and we need to make immediate changes.

    And now it also stating that I am locked for too many attempts.

    Please help!