Hello - the submit button on my squarespace is not coming up.

  • Fia_Social
    Asked on January 23, 2021 at 12:39 PM

    Hello - the submit button on my squarespace is not coming up. Would you please urgently help?

    Thank you

    Best,

    Aashumi

  • Kris JotForm Support
    Replied on January 23, 2021 at 6:37 PM

    Hello Asashumi,

    Can you provide us with the URL or the link where your form is located to further investigate it on our end?

    However, can you try to increase the height on the iframe code when you copy it on the Squarespace:

    1611445006 600cb30eef0c4 Screenshot 0124 Screenshot 10

    Kindly try to increase it to 750px, and please do let us know how it goes. Thank you.

  • Fia_Social
    Replied on January 23, 2021 at 9:11 PM
    Hello - it worked before.
    Www.aaykafashion.com
    Sent from my iPhone
    ...
  • Kris JotForm Support
    Replied on January 23, 2021 at 10:35 PM

    Thank you for providing the link and it seems that you would need to set the iframe's height to 2000px.

    Or try using these codes to re-embed your form:

      <iframe

       id="JotFormIFrame-203564525858060"

       title="Custom Order"

       onDISABLEDload="window.parent.scrollTo(0,0)"

       allowtransparency="true"

       allowfullscreen="true"

       allow="geolocation; microphone; camera"

          src="https://form.jotform.com/203564525858060"

       frameborder="0"

       style="

       min-width: 100%;

       height:2000px;

       border:none;"

       scrolling="no"

      >

      </iframe>

    For reference: Getting-the-form-iframe-code

    Please do get back to us if you need further assistance.