Hello - the submit button on my squarespace is not coming up.

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    Fia_Social
    Asked on January 23, 2021 at 12:39 PM

    Hello - the submit button on my squarespace is not coming up. Would you please urgently help?

    Thank you

    Best,

    Aashumi



    This is a re-post of a comment on Adding a form to Squarespace

  • Profile Image
    KrisLei
    Answered on January 23, 2021 at 06:37 PM

    Hello Asashumi,

    Can you provide us with the URL or the link where your form is located to further investigate it on our end?

    However, can you try to increase the height on the iframe code when you copy it on the Squarespace:

    1611445006_600cb30eef0c4_Screenshot_0124

    Kindly try to increase it to 750px, and please do let us know how it goes. Thank you.

  • Profile Image
    Fia_Social
    Answered on January 23, 2021 at 09:11 PM
    Hello - it worked before.
    Www.aaykafashion.com
    Sent from my iPhone
    ...
  • Profile Image
    KrisLei
    Answered on January 23, 2021 at 10:35 PM

    Thank you for providing the link and it seems that you would need to set the iframe's height to 2000px.

    Or try using these codes to re-embed your form:

      <iframe

       id="JotFormIFrame-203564525858060"

       title="Custom Order"

       onload="window.parent.scrollTo(0,0)"

       allowtransparency="true"

       allowfullscreen="true"

       allow="geolocation; microphone; camera"

          src="https://form.jotform.com/203564525858060"

       frameborder="0"

       style="

       min-width: 100%;

       height:2000px;

       border:none;"

       scrolling="no"

      >

      </iframe>

    For reference: Getting-the-form-iframe-code

    Please do get back to us if you need further assistance.