What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email Address in BOUNCE LIST?

    Asked by rmsnorth on October 28, 2013 at 06:23 PM
    email bounce list bounce
  • Profile Image

    Answered by khrisell on October 28, 2013 at 07:04 PM

    Hello,

    I have removed your email from the bounce list. It should work properly now.

    Please refer to this guide to prevent this issue to happen in the future.
    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues


    Kindly try the test email and let us know if problem persists.
    Thank you for using JotForm.