What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Template Won't Work

    Asked by kursat73 on October 28, 2013 at 06:52 PM

    I used a template and created the form below

     

    http://toptestosteroneboost.com/checkout/

     

    But the first click to continue button won't work.

     

    Please could you help.

    Page URL:
    http://toptestosteroneboost.com/checkout/

    form template template
  • Profile Image
    JotForm Support

    Answered by Mike_T on October 28, 2013 at 07:01 PM

    Thank you for contacting us.

    Your form seems to be fine on my side. The Next button is showing the second step of your form.

    Can you please re-check the page to see if the issue still persists? If the issue is still there, please provide us with your browser version.

  • Profile Image

    Answered by kursat73 on October 28, 2013 at 07:13 PM

    I am not sure Mike.

     

    I am trying on my other computer and phone and the "next" button do not link to second part of form.

     

    It worked the first time but then won't work.

  • Profile Image

    Answered by khrisell on October 28, 2013 at 07:23 PM

    Hello,

    Upon checking the URL you have provided, I am also able to go through without any problem and it is very responsive.

    I have cleared your form caches. Please try to check your website using other network connection for us to see if it is just a connection problem. Please make sure your Javascript is enabled and using the latest version of your browser.

    If problem persists, please let us know and we'll be glad to investigate further.

    Thank you for using JotForm.