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    need to give you a new credit card #.

    Asked by kevinwalters on October 29, 2013 at 02:57 AM

    need to give you a new credit card #. My card you have on file was stolen and I shut it down. you tried to bill it a yearly charge and it failed. you use Blue Form and they are not very helpful at all. my form doesn't work now and I'm very frustrated. contact me at 602-980-8119 or kevin@tictoccourier.com



    This is a re-post of a comment on

    yearly charge credit card
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    JotForm Support

    Answered by EltonCris on October 29, 2013 at 03:06 AM

    Hi Kevin,

    I am able to confirmed the new subscription you made today which is the Premium Monthly subscription. I will now be cancelling your yearly subscription as per your request to avoid further billing attempts on the stolen card.

    We apologize for any inconveniences caused.

    Regards!