- kevinwaltersAsked on October 29, 2013 at 02:57 AM
need to give you a new credit card #. My card you have on file was stolen and I shut it down. you tried to bill it a yearly charge and it failed. you use Blue Form and they are not very helpful at all. my form doesn't work now and I'm very frustrated. contact me at 602-980-8119 or firstname.lastname@example.org
- JotForm SupportEltonCrisAnswered on October 29, 2013 at 03:06 AM
I am able to confirmed the new subscription you made today which is the Premium Monthly subscription. I will now be cancelling your yearly subscription as per your request to avoid further billing attempts on the stolen card.
We apologize for any inconveniences caused.