i cannot see some data in my overall submissions

  • Profile Image
    Asked on October 29, 2013 at 04:58 AM


    Laterly i was looking at my overall submissions. We have an open ended question " Do you sometimes feel your room doesn’t reflect your personality and why?" which is currently hidden as we did it with the help of CSS within the form.

    Howerver, i can see all the other data appearing in the overall submissions. But, we cannot find the above data in the submissions. Can you guide us what would have gone wrong

    This is my jotform: http://jotform.co/form/32383558289871




  • Profile Image
    Answered on October 29, 2013 at 07:11 AM


    Upon checking your submission data on the said form from the Submission page, I can't replicate the issue you are having as I can see that question on the submission. 

    You can see the complete data on your submissions page.


    However, are you referring on the submissions data on your email notification?

    Because I can see that it is has been deleted from your email notification template.

    It should be located here..

    In order to fix this you need to add the tag of that field on the template of your notification email.

    Please let me know if you would like me to fix it on your behalf and I'd be glad to help you on this.

    Thank you for using JotForm.