Change Plan

  • Profile Image
    mjusticiasalta
    Asked on October 29, 2013 at 07:43 AM

    Hello, currently I have the economy plan and want to change to starter plan, I click on downgrade, then click on cancel suscription, but it appears as if I still have the previous plan.

     

    thanks.

  • Profile Image
    gori-mathew
    Answered on October 29, 2013 at 07:59 AM

    Hi,

    Thanks for contacting us, I have checked your account and can confirm that your subscription for the Economy plan has already been cancelled and your account is scheduled to be downgraded to the free plan on 2013-10-31

    Do let us know if you need further assistance.

    Regards!

  • Profile Image
    mjusticiasalta
    Answered on October 29, 2013 at 08:19 AM

    ok, thanks!