Why my email address is in yours BOUNCE LIST?

  • Profile Image
    rtrovao
    Asked on October 29, 2013 at 07:46 AM

    I changed my email adresses and then this message popup:  "Your email address is in our BOUNCE LIST"

    Please help me!

    TKs.

  • Profile Image
    ashwin_d
    Answered on October 29, 2013 at 07:58 AM

    Hello rtrovao,

    Your email address "contato@tinystore.com.br" is in our bounce list for following reasons:

    Result: 

    contato@tinystore.com.br is IN the bounce list  

    Reason(s) : 5.1.0 - Unknown address error 550-'No Such User Here'

    I have removed it from our bounce it and it should be working fine now. You need to take a closer look at the bounce reason and take corrective steps. Please verify if this email id is actually created in your email server.

    Thank you!