Billing.. 50% off?

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    Bender_Wes
    Asked on January 25, 2021 at 01:22 PM

    Hello, I just signed up. question. I thought I clicked on a 50% off the first year link but charged me the full $29 per month? is there a promo I missed?

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    Jeanette
    Answered on January 25, 2021 at 04:31 PM

    You've got a welcome to JF campaign, it's an offer for 24 hrs . I just reactivated it , but please be aware that this offer is intended for the annual plan at $174 (which is the equivalent to $14.50 a month) , if you choose the monthly billing cycle, it will charge you the regular price ($29 a month)

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    Jeanette
    Answered on January 25, 2021 at 04:39 PM

    I think that I reactivated the discount in this account you used to create this support ticket, but now I see you have another account wesleybenderhomes with Bronze status. If you wish, I can refund the monthly payment on that account, so you can upgrade the account Bender_Wes

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    wesleybenderhomes
    Answered on February 10, 2021 at 11:08 AM

    Why has nobody responded to this thread.. I have actually sent a response about 10 times.. but its not showing up here. I was hoping for the upgrade with the special. I literally received an email every day about a 50% of the first year upgrade.. and when i finally pulled the trigger to upgrade.. I didn't receive the discount?? please help. I am trying to upgrade the Wesleybenderhomes account. I have about 10 forms i am using

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    Jeanette
    Answered on February 10, 2021 at 11:21 AM

    Hi, I did reply to you on January 25, where I offered you to cancel and refund the monthly payment so that you could upgrade back to Bronze with the annual discount. We can give you the 50% discount, but it will be available only during the next 24 hours, please confirm that you authorize us to cancel and refund the monthly subscription for your account wesleybenderhomes

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    wesleybenderhomes
    Answered on February 10, 2021 at 11:31 PM

    Thank you. I appreciate the response. I guess I have decided just to keep my account as is. Thank you again for your time.