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jill.athenacounselingAsked on January 25, 2021 at 5:55 PM
Hello:
I have my Jotform forms linked from my website, and also I occasionally copy and paste the links to people in email.
Today, it was brought to my attention that when someone clicks the link to the form, they are notified that: "This Connection Is Not Private - This website may be impersonating"hippo.jotform.com" to steal your personal or financial information. You should close this page."
Any idea what's going on with your site?
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Jimmy_DReplied on January 25, 2021 at 9:47 PM
Hello,
Sorry for any inconvenience this might have caused.
Kindly make sure the URL includes "HTTPS" when you are sharing it with others.
I tried pasting the following URL into a GMAIL, and I did not get such an error. https://hipaa.jotform.com/203006269490048
If you are still getting the same message, please share the link that you are sharing with your client with us and also let us know which email client you are using. We will be happy to investigate this further.
Best,
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Laura_BattReplied on February 3, 2021 at 8:48 AM
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Bojan Support Team LeadReplied on February 3, 2021 at 9:43 AM
Greetings.
To properly address your problem, we have moved your question to a separate ticket. We are working on a reply, and you will receive it soon at the following link:
https://www.jotform.com/answers/2870871If you have any additional questions, please post them on the provided ticket.
Thank you for your cooperation.