Account Locked Out

  • Sam Delaney
    Asked on January 25, 2021 at 6:18 PM

    I can no longer access my account (username is sdelaney). I don't believe I have had 10 failed login attempts today. Not sure what is going on here.

    I am also having issues accessing my form submissions. I sent in a request about that. I really need to get this working ASAP.

    Thank You,

    Sam Delaney

    sdelaney@chdinc.org

    Jotform Thread 2849726 Screenshot
  • Vanessa_T
    Replied on January 25, 2021 at 9:48 PM

    As per checking, your account is currently in good standing. Nevertheless, I have flushed your login attempts and cleared your form cache.

    Do let us know if you need further assistance.