Conditional Logic Order

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    Mangan_Ciara
    Asked on January 26, 2021 at 09:20 AM

    Hi

    I'm hoping you can help. I have a form where most of the fields displayed are based on the option selected in one checkbox (Participant Type). The fields that display then have an additional logic that is based on if the user selects "Yes", then another field will be displayed. This seems to be working for one of the options "Professional", but for the other two options "Pregnant Person" and "Partner". Is the logic based on the order of the fields? Or do I need to include in the show the field condition, the participant type as well as the Yes/No field it is based on?


    Below is the form URL and screenshots of the conditional setup. I tried to attach a video to show the behaviour on screen but was not allowed.

    https://eu.jotform.com/build/210203446712140

    1611670709_601024b5666c1_

    1611670718_601024be3a8a4_

    Screenshot
  • Profile Image
    Nik_M
    Answered on January 26, 2021 at 10:39 AM

    If I understood correcly, the issue is related to the condition from the second screenshot you provided.

    1611674753_601034813b37c_condition.PNG

    This condition has a conflict with condition #3, which you set for the "Professional" option. Condition #3 is set to hide field #16 when the "Professional" option is selected.

    1611675159_6010361770d4f_hide1.PNG

    Considering that opposite of Hide is Show, the field will be shown when one of the other two options is selected. To resolve the issue with field #16, remove it from condition #3.

    Cloned form, on which I removed field #16 form condition #3: https://form.jotform.com/210254381974962

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    Sigit_W
    Answered on January 27, 2021 at 09:20 AM

    Hi,

    Unfortunately, I can't see your updated response on the Support Forum.

    Could you please kindly resend it again?

    Thank you. Regards.