Problem detecting the coma sign in change thank you message condition.

  • Profile Image
    dameunbite
    Asked on January 27, 2021 at 08:44 PM

    Hi,

    First, love jotform.

    Second, I want to change the Thank You Page if it detects a coma (,) in a short text field and it is not working. I created the condition and put the sign , in the field and nothing.

    Help!

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    ashwin_d
    Answered on January 28, 2021 at 03:25 AM

    I am sorry for the trouble caused to you. I did test this issue in one of my own form, and I am able to replicate the issue you are having. When we add a "CHANGE “THANK YOU” PAGE" condition to check if the text contains "," it does not seem to work.

    I am escalating this issue to our backend team. We will get back to you as soon as we have any update from them.


  • Profile Image
    ahmethalac
    Answered on February 01, 2021 at 09:00 AM

    Hello @dameunbite,

    You can use comma sign in Thank You Page Conditions now. If there are any problems, please let us know.

    Best