What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am i not getting the forms submitted to my email?

    Asked by mholguin on October 30, 2013 at 03:02 PM
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    JotForm Support

    Answered by EltonCris on October 30, 2013 at 03:17 PM


    One of your form does not have sender's email set on its notification. Kindly correct this with the following settings.

    Make sure not to leave the sender's email blank, you can put any of the two noreply emails provided.

    Do let us know if the problem still persist after that. Thank you!

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    Answered by dbribs on October 30, 2013 at 03:23 PM

    have the email addresses on the respond section and ll have the jotform noreply email set

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    JotForm Support

    Answered by EltonCris on October 30, 2013 at 03:43 PM


    Sorry for I am a little confused since you appears to be using a different username here. Are you mholguin? If not, kindly open a new thread and provide more details about the problem so we can assist you further. Thank you!