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  • Profile Image

    Authorize.net: Pass address field (shipping address) to authorize.net

    Asked by makinnen on October 30, 2013 at 04:03 PM

    I would like to know what's the work around on passing Shipping information to authorize.net.

    My form works fine, it even passes Email and Telephone Number (Something which is not standard on the form), but would like the customer to have peace of mind when he receives the Order Receipt, to have his shipping address shown.

    This is my form: <script type="text/javascript" src="//form.jotform.co/jsform/32948254288870"></script>

    Any thoughts on this?

    Thanks,

    Guillermo

    payment form JotForm email jsform thanks
  • Profile Image
    JotForm Support

    Answered by EltonCris on October 30, 2013 at 04:28 PM

    Hi Guilermo,

    Authorize.net comes with Billing Address fields under the CC fields. Are they not captured or I think you can make use of this as the Shipping Address field. Would you be able to provide us an example of the receipt that should supposed to have address info on the place? I am not quite sure if this is already on the integration so kindly update us so we can forward this as a feature request if necessary.

    Thank you!

  • Profile Image

    Answered by makinnen on October 30, 2013 at 04:43 PM

    This is what Authorize.net receipt is to look like. It picks up and transfers all Billing information perfectly, however, the Shipping information -although I do receive it from the form- it is not picked up by Authorize.net and then sent in the Order Receipt (such as the example below) to our customer..

    https://www.dropbox.com/s/veiiqjee8f0w6p3/samplereceipt.jpg

     

  • Profile Image
    JotForm Support

    Answered by EltonCris on October 30, 2013 at 05:07 PM

    @makinnen

    Thanks for the screenshot, that's appreciated.

    I am now going to forward this to our developers for a review. Unfortunately we could not provide any ETA on every user requests. Rest assured, you will be notified here once this is considered or implemented to the authorize.net payment tool.

    Thank you so much!

  • Profile Image
    JotForm Support

    Answered by NeilVicente on March 05, 2014 at 02:06 AM

    @makinnen

    You may now specify shipping info (address and name) for your Authorize.Net-integrated form. Simply rightclick on the payment field, click Show Properties, then choose the fields to match to shipping address and name.

    Note: only Full Name and Address fields can be used for name and address, respectively.