What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I would like to cancel my account but am unable to find a way to do it

    Asked by kwhitney4444 on October 30, 2013 at 04:09 PM
    find my account
  • Profile Image

    Answered by EliezerN on October 30, 2013 at 04:19 PM

    Thanks for contacting us.

    If you need to cancel your paid sbuscription, just follow this steps to accomplish it: 

    1. Go to your Account page.

    2. Choose Billing tab.

    3. Then select the Starter Plan.

    Feel free contact us if you need further assistance with this or kindly open a new thread for unrelated questions.

    Thanks