What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is Internet Explorer 8 supported by JotForm?

    Asked by bront on October 30, 2013 at 04:20 PM

    Is Internet Explorer 8 supported by JotForm? It doesn't work on my IE.

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    JotForm Support

    Answered by EltonCris on October 30, 2013 at 05:02 PM


    Yes, Jotform works fine on IE8 browser both the form builder and the forms. However, regarding on the form builder although it works fine on IE8, we'd still recommend using updated browsers like Chrome or Firefox in order for the new Jotform features to work perfectly and to have a better workflow.

    May we also know what particular part of Jotform that doesn't work properly on your IE8 browser? Would you mind proving more details so we can check and investigate it further?

    Thanks in advance.

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    Answered by bront on October 30, 2013 at 05:26 PM

    Thanks. In fact, nothing works on my IE; I can't edit the forms and I can't even display it. Maybe there is some problem with my IE. In fact, I don't use it, I prefer differnet browsers, but I expect that some of the people who will use my forms may have IE. But if you say that normally JotForm works well on IE, it's good enough for me.

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    JotForm Support

    Answered by EltonCris on October 30, 2013 at 05:43 PM

    Try resetting your IE8 settings, that might help. http://www.howtogeek.com/howto/16365/reset-all-internet-explorer-8-settings-to-fix-stability-problems/

    Yes, the form works fine on IE7 as well and some basic fields are also supported on IE6.


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    Answered by GMACommercial on March 24, 2014 at 06:57 AM

    The calculations dont seem to work on IE8?

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    JotForm Support

    Answered by ashwin_d on March 24, 2014 at 09:07 AM

    Hello GMACommercial,

    I am unable to replicate the problem you are having with IE8.

    I just checked one of my own form with "Form Calculation" widget in IE 8 (Developer tools). Please check the screenshot below:

    If the issue persists, I would suggest you to create a new thread and we will take a look. That would help us to give your proper assistance and at the same time it would help other user with having the same problem.

    Thank you!