What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms will disapear. It says.

    Asked by Henke963 on June 02, 2011 at 12:26 PM

    Hello Again!

    I got this mail.
    <... Dear Henke963,

    You have currently reached the limits of your account. Your forms will be disabled Friday at 12pm EST. Free accounts are limited to 10 SSL submissions per month. ...> but i wont use the SSL anymore. I use the 100 free instead.

    But i changed my forms to not ssl, til the 100 per month. Plz let my forms remain then. I have unmarked the ssl. I only use the usual. plz help me,.

    Henrik-

    Page URL:
    www.karibu-design.page.tl

  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 02, 2011 at 03:55 PM

    Hi,

    Free accounts are limited to 100 regular submissions, 10 secure and 10 payments. When your account reaches ANY of these limits, your forms will be disabled and unavailable for use.

    I have now re-enabled your forms. Please note that this will be the first and last time I can do this for your account. I cannot do this again the next time your account reaches its limits.

    To make sure that you use up only the regular submissions, always look at the form url in your embed codes. Remember that https is secure, and http is regular. I hope you keep this in mind.

    Anyway, let us know if you have other questions or queries. Enjoy using your Jotform account.


    Neil