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    Form Builder Wizzard Error - unknown issue

    Asked by HRNNG on October 30, 2013 at 10:35 PM

    Browsers: Chrome, Safari, IE & Firefox "There is an error on the wizard. Please contact Jotform Support." everytime I attempt to fix a form.

    Page URL:
    http://nngadultservices.com.au/

    Form Builder builder JotForm JotForm Support
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    JotForm Support

    Answered by ashwin_d on October 31, 2013 at 12:09 AM

    Hello HRNNG,

    Upon checking your account, I didn't find any issue. I was able to load your form in editor and save them without any error.

    It is strange that you get the same issue in all different browsers. I am not sure if clearing browser cache will help or not but if you have not already tried that then place clear your browser cache data. Most likely that should help you and let us start with chrome browser first. Here is a guide which should help you clear your browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists. It would be appreciated, if you could also send a screenshot of the error. Here is a guide which should help you upload image in forum post:  http://www.jotform.com/answers/277033

    We will wait for your response.

    Thank you!