What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is an email sent to notify us of a client upload?

    Asked by forgreatmaps on June 02, 2011 at 02:12 PM

    We would like to use jotform to help clients upload files to our site. How will we know when a file has been uploaded? Is there any information identifying the uploader or is it just a file?


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    JotForm Support

    Answered by NeilVicente on June 02, 2011 at 03:07 PM


    A file cannot be successfully uploaded unless the form is submitted. Submitting a form triggers the notification emails, if there are any, to be sent to the recipient address you set (which defaults to the address associated to your account).

    For more information on how to create and configure notifications, please read these guides:

    Receiving Emails on Form Submissions

    How to Configure Recipient Email for Notifications

    Is there any information identifying the uploader or is it just a file?

    By default, the information filled out in the upload form will be linked to the file in your form's submissions page.

    If you have integrated the form with Dropbox, the filled out details will be sent as a pdf file, such as this, together with the file uploaded by the user.

    If you have further questions, feel free to ask around the support forum.