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    The form templates are not loading

    Asked by jmpfeffer on October 31, 2013 at 09:47 AM

    Hi! I have used jotform successfully twice and I really like it. However, now when I try to upload a form template, it acts like it's cloning it and then it never shows up on my page. I'm not sure what is happening. I've tried several different templates and none of them load.

    Any help would be greatly appreciated!!

    Melody

    Page URL:
    http://www.jotform.com/form-templates/registration-form-8

    Screenshot
    form template JotForm template different
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    JotForm Support

    Answered by Welvin on October 31, 2013 at 09:55 AM

    Good day!

    We recommend accessing our www.jotform.us domain for your location. Acces this domain to any part of our website including the Form Template Gallery and when building your forms.

    1. Login to your account using www.jotform.us

    2. Go to Form Template Gallery using www.jotform.us

    When cloning a form, you should be able to see it directly to the editor without having to re-check it from your my forms page.

    www.jotform.us/form-templates/registration-form-8

    Thanks