Jotform Site id Down

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    Okwudili Okafor 
    Asked on January 29, 2021 at 04:37 AM


    It seems the Jotform site is down at the moment because all efforts to login to the portal since yesterday have been unsuccessful.

    Kindly assist.

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    Answered on January 29, 2021 at 07:20 AM

    Hi, thank you for contacting Jotform support.

    As per checking, our servers are up and running correctly. . I suspect this is a location-specific problem. Could you please tell us where your location currently at?

    Also, could you please try using a different internet connection and check if the issue persists?

    We look forward to your response.

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    Answered on February 03, 2021 at 02:22 PM
    Thank you for your response.
    My location is Nigeria and up till now, I can not still log in to my
    Jotform account as the Login button is not responding. All my colleagues
    are having the same problem.
    I have tried different browsers and network connections and the problem
    Please assist urgently as I need to access my forms.
    Thank you.
    *Okwudili Okafor* | Team Lead, IT Support
    5th Floor, IGI House, 3 Gwani Street, Zone 4, Wuse, Abuja, Nigeria
    m: +234 808 6661 418 | t: +234909 452 9373 Ext: 230
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    Answered on February 03, 2021 at 05:27 PM


    We apologize for the inconvenience. 

    Can you please share your IP address so that we can check

    Your ISP(Internet service provider) might have restricted you to access to JotForm. Please try changing the domain of your form URL to one of the following:

    These are links to your form using different domains. 

    Please give it a try and let us know how it goes.

    We look forward to your response.