What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you move sign-in box to a visible location ? Can you have the info pop-up on form builder land a tad higher?

    Asked by SMArtDesign on June 02, 2011 at 04:25 PM

    Howdy Folks,

    Just dropping a line to let you know that I LOVE JotForm, and will refer it to others. I just have 2 suggestions about the functionality of the site... the first one is, that your sign-in box is at the bottom. That's weird, and it should be visible somewhere on the page w/o scrolling or having to look for it. The second: I dig the "info" circles that are shown on every builder button, but can you have the pop-up land a tad higher? Since your footer has to sit on the top layer, it ends up covering the contents of the info box that pops up. If the pop up can pop above the "I", then they should all land out of the footer range.

    Keep up the cool work!!

    Susan Micallef

    Page URL:

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    JotForm Support

    Answered by NeilVicente on June 02, 2011 at 04:45 PM


    First off, I'd like to thank you in behalf of our team for bringing these points to our attention. Us here at Jotform appreciate all our users' suggestions, be it good or bad.

    Your suggestion about the sign-in box seems well-grounded and reasonable. I am not sure if that has been requested before but I will take note of this although it is still up to our developers to decide on how the Form Builder looks like.

    Your second point is well-taken. Thank you very much for bringing that up. I have submitted a ticket so that our developers will be notified about it. You can be assured it will be taken care of.

    Again, thank you for your efforts. It is good to know that there are Jotform users who are meticulous and attentive as you are. If you have futher questions, please let us know.


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    Answered by SMArtDesign on June 02, 2011 at 07:11 PM

    Thanks Neil... you guys rock!!


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    JotForm Support

    Answered by egeg on June 03, 2011 at 05:25 AM

    Hey Susan, 

    We are aware of the first problem and currently working on a general reconstruction around the site which will solve this as well. 

    About the second point, I think i got it but I'm not 100% sure. It would be great if you could provide us with a screenshot. 

    Edit: Ok, i just saw the screenshot (i guess) Neil provided, I'm fixing this ASAP.



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    Answered by SMArtDesign on June 03, 2011 at 08:32 PM

    Thanks! It's pretty impressive to see your customer service & tech crew in action. I'm a graphic designer & also build and maintain websites. I'm always appreciative when people let me know they've encountered a problem or just have suggestions on functionality, so I make a point to provide the same service to other designers, programmers, etc.

    =)  Susan

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    JotForm Support

    Answered by NeilVicente on June 04, 2011 at 12:26 AM

    We appreciate your efforts, Susan. Thank you!