What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    email received - spam?

    Asked by Algarseco on November 01, 2013 at 01:11 PM


    I received following email:

    Dear User,

    There is an emergence from our data base we are currently carrying-out a maintenance process to your mailbox account, to complete this process
    Please copy and paste the link on you web Browser or click on the link.

    (copy it and paste it into your web browser's bar. then fill and submit for complete update)

    This process will help us to fight against spam mails. Failure to complete this process, will have your mailbox account deleted from our database.


    It looks fishy. Is it for real? Thanks

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    JotForm Support

    Answered by ardy0689 on November 01, 2013 at 01:30 PM

    Hello. Upon checking the form URL, yes this is completely a phishing form intended to collect your email's password.

    Please be advised that any email company or any email provider will never ask for your password using email for any internal issues such as maintenance and verification. We advise not to give out any data to this form.

    I already deactivated this form from our system and suspended the owner indefinitely. Thank you for reporting this matter to us.