My firm isn’t displaying correctly in Instagram?

  • Moorhouse_Grace
    Asked on February 1, 2021 at 2:26 AM

    I have set up a form and it cuts the questions off within the Instagram platform when viewing on a phone.

    it works fine on an iPad / computer and also in a web browser on the phone, it’s just within Instagram that there seems to be an issue.


    1612164433 6017ad51ca4a5 3EA69129 6663 4 Screenshot 10

    Page URL: https://form.jotform.com/210223742430037
  • claire
    Replied on February 1, 2021 at 4:00 AM

    Hello,

    Thank you for reaching us. I checked your form (Form ID: 210223742430037) on the web and mobile browser, also on links shared from Instagram. I did not replicate the issue. You may check my test screenshot below;

    1612169879 6017c297f1b54 Screenshot 10

    Your form seems to have no user interface or functional problems. Maybe you have encountered a temporal situation. Please do not hesitate to contact us if you require any further assistance.