What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    pyament not functioning

    Asked by jotithoward on November 01, 2013 at 01:32 PM

    i have a subscription...


    one is a payment of 155 upfront then 62 after one year


    the other is 185 upfront.. non-renewing..  (onetime payment)


    the 185 is not redirecting to paypal...


    please advise

    Page URL:

  • Profile Image

    Answered by khrisell on November 01, 2013 at 02:15 PM


    I am having challenges understanding exactly what you are trying to achieve. Do you have more information or say an example or screenshot that can help me visualize or understand this issue better? Is it an issue with your form or the account subscription you have with us?

    Please clarify so that we could assist you accordingly.

    Thank you and I will wait for your response to help you further on your inquiry.