Why did I receive 5 reminder emails while there is only one reminder?

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    rickter
    Asked on February 01, 2021 at 10:02 AM

    Hi, something is wrong with the following form

    https://form.jotform.com/210033339801343

    I set daily reminders once a day at 10:00 clock but just today, I received 5 reminders.

    Can you please check and help me understand what is wrong?

  • Profile Image
    Kiran
    Answered on February 01, 2021 at 12:46 PM

    We are sorry for the inconvenience this may have caused. I see that there are multiple email reminders sent to your emails for the form. Could you try removing the reminder email from the form and setup a new one to see if that helps? If the issue still persists, please let us know. We will be happy to take a look again.

    Thanks!