What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have added several different file types to my upload button, but it sAsked by mchrist793 on June 03, 2011 at 02:37 AMI have added several different file types to my upload button, but it still will not allow. I keep getting the following message:
(VTS_01_2.VOB has invalid extension. Only .pdf, .doc, .docx, .xls, .csv, .txt, .rtf, .html, .zip, .mp3, .wma, .mpg, .flv, .avi, .jpg, .jpeg, .png, .gif, .mp4, .mp3, .ppt, .pub, .m4a, .mov, .vts, .vob, .m4v, .m2ts, .dvr, .264, .mp4, .flv, .bup, .mts, .psd, .png, .MOV, mpeg-4 are allowed.)
even though I added to the list. please tell me what I'm doing wrong
This is a re-post of a comment on How to Change the Allowed File Types in the Upload Field
I can confirm the existence of this minor glitch. I have created a report ticket for this issue to notify our developers. We will update you on the status of this ticket via this thread so please stay tuned.
Let me know if there's anything else you want to add. Thank you for your patience and thank you for using Jotform.
Instead of writing every extension you can just type "*" in the extension box and it will allow every extension.
In the meanwhile I'll check this problem, it seems like a case sensitivity issue.
JotForm SupportAnswered by
I'm sorry but that did not seem to work either- now it will not even allow
me to browse
I noticed you entered "*" in the extensions option. Please remove the quotes "" and leave only the asterisk * to allow upload of any kind of file.
Hope this helps.
doesn't work for me, have the same issue.
Thank you for your message. To ensure that you cover all bases, please include other case combinations of the file extension, i.e. vwx, Vwx, vWx, vWX, and others. Do not include the . in the extensions, like .vwx or .VWX. And lastly, please ensure that you adjust the maximum file upload limit to accommodate larger files.
Please let us know if you need further assistance. Thank you for using JotForm!
The * worked for me. I am now able to accept m4a files, thanks!