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    Fields on Submission are Empty

    Asked by TraceyB on November 01, 2013 at 08:03 PM

    On my form there are three questions and they ask how many individuals are staying each night.

    the first of these three questions is" # staying on Wed night".  It is setup exactly as the next two questions.  It does not matter how many times I delete this question or re enter it or duplicate the next two question....this question will not retain the data when the form is submitted.


    I have checked the properties and the only difference in this question and the other two in under the Field Details.  the Wed night question does not have a number included in the Name field (that number matching the ID #) and the other two questions do.

    Please help me...the form is of no value if the data received is not retained.



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    Answered by Cesar on November 01, 2013 at 09:25 PM


    I have tested the form by performing a submission filling out every field. As on my example image below, the fields in question have been submitted properly. Mind you, I have perform the submission directly on the form: http://support.jotform.com/form/32967005505958

    I suggest to kindly re-embed the form using the iFrame Method and retest submitting the form.



    Do let us know if the issue persists after re-embedding the form to your site. Thank you.


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